- 2015 Federal Election
Some suggestions on dealing with BC Hydro
Editor: That was a well-written litany of problems with BC Hydro (The Times, Feb. 6). What am I missing here?
It begs these suggestions. The barn meter — power in, power out to where, find this and have an electrician disconnect. Check the meter. If the dials are still spinning there is a drain, locate and disconnect. As to the house, turn off all power at the box. If the meter is showing usage, trace and disconnect.
Trying to deal with a mindless entity is an exercise in futility. The writer must take an active role in resolving any problems, as Hydro expects its customers to accept the pap it hands out.
Be proactive, write and send registered letters to customer service, find out who the senior management people are, and send them emails and letters. Hopefully the writer will obtain the help he or she needs to fix the situation.