Langley City is good at keeping red tape under control, one of the best municipalities in B.C. according to a new survey by the Canadian Federation of Independent Business (CFIB).
The “Municipal Red Tape Detective” report on the amount of red tape faced by businesses was released Tuesday.
A CFIB analyst said 20 municipalities in Metro Vancouver, Prince George, Kelowna and Victoria were reviewed.
Members of the federation checked out online services for business applicants, and posed as would-be entrepreneurs to email questions.
They then gave each municipality a score out of 100 in three categories: access to information, quality of information, and regulatory framework “through the eyes of a business owner by analyzing online information and information obtained directly from municipal staff.”
It also makes recommendations for improvement.
Langley City ranked third after first-place Kelowna and second-place Delta.
Langley Township placed seventh.
The City of Langley had a score of 78 out of 100.
The City did “particularly well” when it came to access to information, the report said, “and should be recognized for their online account, ‘MyCity’, and their ‘EasyPay’ system which allows entrepreneurs to pay for their business license online.”
Under quality of information, the CFIB analysis gave the city a thumbs-up for quickly responding to email queries.
The Township of Langley received a grade of 74 out of 100, ranking seventh.
￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼ The report suggests the Township could benefit from expanding their online service account ‘MyTownship Account’, which allows users to submit requests and have them tracked.
Among the other municipalities, Prince George and Surrey both received top marks for access to information, while Kelowna received the top mark for its regulatory framework.
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