Once Upon A Child has been recognized for achieving a ‘gold standard’ measurement.
The gold standard is reached when a store achieves a set of standards set forth by the franchisor during the evaluation process.
“Being recognized as a Gold Standard store is a very significant accomplishment, but even more, it means we’re succeeding in providing our customers the best shopping experience possible,” said Duncan Mussbacher, owner of Once Upon A Child in Langley.
The store opened back in October.
The store resells gently-used children’s items.
“Portraying a standardized look and maintaining a high level of experience for my customers helps ensure a consistent brand appearance, which in turn contributes to a more positive shopping experience. By reaching the Gold Standard, we’re helping create an identity that customers recognize and value.”
“We are very proud to recognize the Langley location for reaching their goals and contributing to the Once Upon A Child overall mission to deliver the best brand experience in the industry,” said Susan Baustian, director of Once Upon A Child.