HandyDART service is in decline

Taxi service is no substitute for HandyDART buses.

Editor: HandyDART, a public transportation system for people with disabilities, is not meeting demand. By June 2012, the number of clients who were denied trips had surpassed levels for all of 2011. These statistics hide the increasing number of clients that have to turn down one-way trips.

TransLink has allotted 10,000 hours of service from HandyDART to taxi supplements as of April 1, 2013. HandyDART workers have extensive training yearly and a stable and long-term workforce. The taxi industry has minimal training in assisting disabled people.

Taxi income relies on quick trips. HandyDART drivers can take the time necessary to provide safe, door to door service.

HandyDART passengers are stranded in their homes, unable to seek medical attention, groceries or meet their social needs. TransLink continues feeble attempts at meeting demand through inadequate “efficiencies,” rather than demanding stable funding from the provincial government.

Mark Beeching,

Langley

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