Editor: Re: Letter written by Melissa McLean (The Times, Jan. 10).
First off, I offer her my condolences for her broken phone, but to suggest she is disgusted to be Canadian due to being asked some simple questions, and being delayed for a total of 10 minutes at the border, is shameful.
There are millions of people in this world who would love to live in our beautiful country, own a fancy phone and drink vitamin water, let alone clean water. I suggest she give her head a shake.
As far as the border service goes, I cross the border on a weekly basis, and have always been treated with respect. Considering these men and women keep our borders safe, with very little thanks, I would like to acknowledge the work they do.
I also suggest to her that she download the photos from her phone more often. To have no backup for 1,100 photos is a problem.